::Chilp it! blog::

OpenDNS recently tagged our happy shortener as a phishing site within their service which caused a lot of trouble for us. Even though they were not directly reachable for further comments we managed to get hold of them very quickly via Twitter.

@OpenDaniel responded extremely fast and resolved the issue. Thanks again, OpenDNS, for sorting that out.

Keep up the good work!

Since a few hours, Twitter is breaking links shortened with Chilp.it on user pages. As a result, users aren’t able to click that particular link anymore. The link itself is perfectly alright and valid, Twitter just breaks it for some unknown reason.

This is how it looks like right now on user pages:

It is all good through the search, though:

We opened a ticket but didn’t receive any response from Twitter so far.
Sorry for the inconvenience, those folks will hopefully fix this asap.

Thanks a lot.

Update: 24 hours later, still no response. We aren’t too happy with the way Twitter handles those things.

Update II: Other users who are not using Chilp.it are reporting broken links too. Check out http://twitter.com/travel_tour.

Update III: Finally, Twitter is aware of the bug. Check the Twitter Development Talk.

Update IV: Seven days later the problem still exists. We are as unhappy as you are.

Update V: Please look here!

Twitter is not showing any question marks in Twitter Search anymore which made our Chilp.it links break if accessed via the search.

Take a look here: http://twitter.com/Chilp/status/3145914555 (with question mark)

In the search: http://search.twitter.com/search?q=fdsfetgfdfasfgfdgeggaeg (without question mark)

We opened a ticket regarding this issue and also updated Chilp.it to work without question marks too to make all broken links work again after all.
This update has been deployed very quickly and everything seems to work fine despite Twitter’s inability to display question marks via their search interface.

Twitter will hopefully fix this soon.

[Update: Twitter fixed this issue and closed our open ticket without further explanation.]

[Update II: Twitter only fixed it half since posts are able to contain "?" again but old ones are still broken. We reopened the ticket.]

[Update III: Twitter closed the ticket without a corresponding comment. We reopened it again since the problem is still there.]

[Update IV: Twitter "solved" the problem by deleting the post from the search index. Sigh. http://search.twitter.com/search?q=fdsfetgfdfasfgfdgeggaeg]

I give up.

Dear all,

our provider informed us about an important network maintenance happening  on the 28th of May 2009 between 03.00 and 03.30 (GMT+1) which might cause brief interruptions.

These interruptions are indeed supposed to be very short and should not be longer than a few seconds.
Most Chilp it! users will not even notice these upgrades.
Well, if you’re running into timeouts feel free to try again after a few seconds.

We like to apologize in advance for any inconvenience this might cause.

Anyway, keep on shortening and have a fine day.

Cheers,
Zalt